OpenERP is an open source comprehensive suite of business applications including Sales, CRM, Project management, Warehouse management, Manufacturing, Accounting, Human Resources as well as very specific applications like fleet management, marketing campaigns automation, e-Commerce integration, point-of-sale, etc. .
OpenERP set up a business model with a win-win relationship between the community, the partner network and the editor. The partners are intended to create the market around OpenERP and the service offers, the editor is responsible for the quality and the vision on the development of the product and the community generates activities and contribute to the growth of the product. All modules produced by the editors, the partners and the community are to be open source.
There is no difference in terms of number of users and functionality except that Enterprise Edition bound with a support service contract.
The support service contract is so designed to allow you running OpenERP and all its modules in a safe and professional environment. The service provided are following:
Technically, Yes. However, we highly recommend our client to subscribe to the Enterprise Contract. The reasons are the following:
OpenERP evolves at a very fast pace. It is normal that there will have a few bugs and glitches leak into the code base along the way of development. With the Enterprise contract, you will have guaranteed bug-fix service ( so called OPW (OpenERP Publisher Warranty)) . At the same time OPW will also provide you free migration of your database when the new version of OpenERP released. Another critical reason to have Enterprise Contract at hand is that you can privately own your customized modules, you will otherwise have to release the code of your customized module according to AGPL license.
Yes and No. The aforementioned pop up window is not a limitation of the community edition. It only reminds you that you are encountering a problem in the OpenERP system, of which the reason may be caused by a wrong configuration or a bug. In either case you will need support which is not provided in community edition. If you register your Enterprise Contract(a serial number) in the system, the pop up window will become a support window and you are able to send all the information related to this error to OpenERP support team and get instant support.
Yes, for some simple use cases (that is also the OpenERP Saas service for). However, there are no company in common. The uniqueness may lie under the features of products the company process, the different business model, the organization structure, the financial process etc. etc. Without proper setup and customization, it will be difficult to adapt to the company’s requirements and changing demands. On the other hand, besides lower cost, the most obvious benefit of using open source application is its flexibility. You may have OpenERP tailored to your exact needs by acquiring our affordable development service, while it will be impossible or very costly to do the same with most of the proprietary ERP.
All our service provided are time based, the standard rates are:
Yes, as a part of our service, we will migrate customer’s data from other system to OpenERP at the early phase of the project. However, we will only guarantee successful data migration for the master data and closing balance. (Migrate detail transaction data is possible for some system but may be very time consuming and are error prone)
The methodology we use in OpenERP implementation and development project is so called agile approach as opposed to waterfall approach that keeps client waiting for a long period of time until the project finished. The key to the agile approach is fast prototyping. We will help user operating on OpenERP system since the early phase of the project and get timely feedback from users along the way of project development. The project will start with 5-10 days of training and business analysis session. During the session we will determine the project scope, map client’s needs to existing OpenERP functionality, elicit and prioritize client’s requirements and convert them to development tasks. At the end of the session, we will report you the estimation time of the project and divide the implementation into several sprints. Every sprint spans half to one month and targeted to a specific group of tasks.